Contact Us

Have questions or feedback? We'd love to hear from you. Get in touch with our team.

Send us a Message

Contact Methods

General Inquiries

info@muzikax.com

For general questions about our platform and services

Artist Support

artists@muzikax.com

For artists looking to join or questions about creator tools

Technical Support

support@muzikax.com

For technical issues, bugs, or platform problems

Press & Media

press@muzikax.com

For media inquiries, press releases, and partnership opportunities

Contact Information

Office Location:

Kigali, Rwanda

Hours:

Monday-Friday, 9:00 AM - 5:00 PM CAT

Connect With Us

Frequently Asked Questions

How do I upload my music to MuzikaX?

Sign up for an account, complete your creator profile, then use the 'Upload' button in your dashboard to share your tracks. Make sure you have the rights to all content you upload.

What formats are supported for music uploads?

We support MP3, WAV, FLAC, and AAC formats. Maximum file size is 100MB per track. For best quality, we recommend uploading high-quality files (320kbps or higher).

How does the revenue sharing work?

Creators earn revenue based on streams and downloads. Premium subscribers generate higher payouts per stream. Detailed analytics and earnings reports are available in your creator dashboard.

Can I update my uploaded tracks?

Yes, you can edit track metadata, artwork, and descriptions through your dashboard. For major changes like replacing audio files, please contact our artist support team.

Still have questions?